Sora

Terms of Service

Last updated October 30, 2026

These terms cover the websites and services from Sora Technologies LLC, doing business as Sora Websites ("we" or "us"). By claiming a website or approving and paying for one, you agree to them.

What we do

We build a website for your practice, set it up to be found on Google, host it, take care of your domain, and make changes when you ask.

Claiming is free

Claiming a website costs nothing and doesn't commit you to anything. You'll answer a few questions, we'll build your full site, and you'll look it over. Dates we give you, such as going live in 14 days, are our goal and depend on getting your answers. If you don't approve the finished site, you never pay.

Approving and billing

• When you approve your site and enter payment details, you start a subscription of $150 per month, plus any sales tax that applies.
• Your first payment is charged when you approve. It then renews automatically every month, on about the same date, and we keep charging your payment method until you cancel.
• Payments are handled by Stripe. We never see or store your full card number.
• If we change the price, we'll tell you at least 30 days before your next charge at the new price, and you can cancel before it applies.

Canceling

There's no contract, and you can cancel any time by calling or texting us at the number below, or through any billing link we give you. After you cancel:

• You won't be charged again.
• Your site stays up until the end of the month you've paid for, then goes offline.
• Your domain stays yours, and you become responsible for renewing it.
• You can ask us for a copy of your site's files.

Refunds

See our Refund Policy.

Failed payments

If a payment fails, Stripe will try again and we'll try to reach you. If it still can't be collected, we may take your site offline until it's paid, or end your subscription.

Who owns what

You own your website's content, and your domain is registered in your practice's name. We keep the tools, templates and general know-how we use to build websites, which we may use for other customers.

Your part

• Check everything on your site before you approve it, including anything we drafted for you. The first look and video are made with help from AI and may contain mistakes.
• You're responsible for making sure what your site says is accurate, and that it meets the rules for your license and profession, including rules on health care advertising.
• Only send us names, photos, logos and text you have the right to use.
• Our websites aren't built to collect or store patient health information. Don't send it to us or ask us to add it to your site.

No guarantees on results

We set your site up to be found on Google, but we can't promise a search ranking or a number of patients. Search results are up to the search engines. We provide the service "as is", and while we aim to keep your site running, we can't promise it will never go down.

Limits on our liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost income or lost patients, and our total liability for any claim is limited to what you paid us in the 12 months before it arose.

Ending service

We may stop providing the service if these terms are broken, or for any other reason with 30 days' notice. If we end your service without you breaking these terms, we'll refund any month you've paid for but won't receive.

Changes and governing law

We may update these terms and will post the new version here. If a change matters to your subscription, we'll tell you first. Michigan law governs these terms.